Privacy policy

Controller for data processing:

Dedecke Handelsgesellschaft für Verpackungen mbH
Weidenweg 1
53639 Königswinter

info@dedecke-gmbh.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how your data is handled.

1. Access Data and Hosting

You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

These access data are analyzed exclusively for the purpose of ensuring the smooth operation of the site and improving our services. This serves to protect our legitimate interests in the proper presentation of our offer pursuant to Art. 6 (1) sentence 1 lit. f GDPR. All access data will be deleted at the latest seven days after your visit to the site ends.

2. Data Processing for Contract Execution and Contact Requests

2.1 Data Processing for Contract Execution

We collect personal data for contract execution in accordance with Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide it as part of your order. Mandatory fields are marked as such because we require this data to process the contract, and without it, we cannot complete your order. Which data is collected can be seen from the respective input forms.

For more details about how your data is processed, particularly regarding sharing with our service providers for order, payment, and shipping purposes, see the subsequent sections of this privacy policy. Once the contract has been fully executed, your data will be restricted for further processing and deleted after the retention periods required by tax and commercial laws have expired, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further use data, which is legally permitted and about which we inform you in this policy.

2.2 Customer Account

If you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of creating the account and storing your data for future orders on our website. You can delete your customer account at any time by contacting us via the method described in this privacy policy or using a function provided for this purpose in your customer account. Upon deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further use data, which is legally permitted and about which we inform you in this policy.

2.3 Contact Requests

We collect personal data to process your inquiries pursuant to Art. 6 (1) sentence 1 lit. b GDPR if you voluntarily provide it when contacting us (e.g., via a contact form or email). Mandatory fields are marked as such because we require this data to process your request. The specific data collected can be seen from the input forms used. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to further use data, which is legally permitted and about which we inform you in this policy.

3. Data Processing for Shipping Purposes

To fulfill the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider tasked with delivering your order, insofar as this is necessary for the delivery of the ordered goods.

4. Data Processing for Payment Processing

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we pass the necessary data for processing the payment transaction to our technical service providers acting on our behalf, the instructed financial institutions, or the selected payment service provider, as necessary for payment processing. This serves to fulfill the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via an integrated payment process. The privacy policy of the respective payment service provider applies in such cases.

For questions regarding our payment processing partners and the basis of our cooperation with them, please contact us using the details provided in this privacy policy.

4.2 Data Processing for Fraud Prevention and Payment Optimization

Where necessary, we provide additional data to our service providers, who process it as our processors for fraud prevention and payment process optimization (e.g., invoicing, dispute handling, support for accounting). This is done pursuant to Art. 6 (1) sentence 1 lit. f GDPR to protect our legitimate interests in fraud prevention and efficient payment management.

5. Cookies and Other Technologies

General Information

To make our website attractive and enable certain functions, we use technologies, including cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some cookies are deleted after your browser session ends, while others remain on your device and allow us to recognize your browser on subsequent visits.

We use technologies essential for certain website functionalities (e.g., shopping cart functionality). These process data such as IP addresses, visit times, device and browser information, and shopping cart content. This is done pursuant to Art. 6 (1) sentence 1 lit. f GDPR to protect our legitimate interests in the optimized presentation of our offerings.

You can manage your browser's cookie settings via the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. 

To the extent that you have consented to the use of technologies pursuant to Art. 6 (1) sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact details provided in this privacy policy.

6. Use of Cookies and Other Technologies for Web Analysis and Advertising Purposes

If you have consented pursuant to Art. 6 (1) sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. Once the purpose is fulfilled and the use of the respective technology ends, the data collected in this context will be deleted. You can withdraw your consent at any time with future effect. For more information about how to withdraw your consent, see the section “Cookies and Other Technologies.” Additional information, including the basis of our cooperation with individual providers, is available in the description of each technology. For questions regarding providers and the basis of our cooperation with them, please contact us using the details provided in this privacy policy.

Use of Google Services for Web Analysis and Advertising Purposes

We use the following technologies provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Information collected automatically by Google technologies regarding your use of our website is generally transferred to a server operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. The USA does not have an adequacy decision by the European Commission. Our collaboration is based on standard contractual clauses approved by the European Commission.
If your IP address is collected using Google technologies, it will be anonymized before storage by activating IP anonymization. Only in exceptional cases will the full IP address be transferred to a Google server and anonymized there. Unless stated otherwise for specific technologies, data processing is based on a joint controller agreement under Art. 26 GDPR. Further information on Google’s data processing can be found in Google’s privacy notices.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website) from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other data from Google. Data processing is based on an order processing agreement with Google.

Google Maps

To visually present geographic information, Google Maps collects data on your use of map functions, specifically IP address and location data, which are transmitted to and processed by Google. We have no control over this subsequent data processing.

Google reCAPTCHA

To protect against misuse of our web forms and spam from automated software (e.g., bots), Google reCAPTCHA collects data (IP address, visit time, browser information, and data about your website usage) and analyzes your use of the website through JavaScript and cookies. Other cookies stored by Google services in your browser may also be evaluated. No reading or storage of personal data from the input fields of the respective form occurs.

Google Fonts

To ensure consistent presentation of content on our website, data (IP address, visit time, device, and browser information) is collected by the script code “Google Fonts,” transmitted to Google, and subsequently processed by Google. We have no control over this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, visit time, device, and browser information) is collected, transmitted to Google, and processed only if you play a video using the YouTube video plugin under extended data protection mode.

7. Social Media

Our Online Presence on Twitter and LinkedIn
If you have consented to the respective social media operator pursuant to Art. 6 (1) sentence 1 lit. a GDPR, your data will be collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media platforms. This data is used to create pseudonymized usage profiles, which may be used to display advertisements inside and outside the platforms that are presumably aligned with your interests. Cookies are typically used for this purpose. Detailed information about data processing and use by the respective social media operator, contact options, and your rights and settings to protect your privacy can be found in the providers’ privacy policies linked below. If you need assistance, please contact us.

• Twitter: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. Data collected automatically by Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, and stored there. Our collaboration is based on standard contractual clauses approved by the European Commission.
• LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Data collected automatically by LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there. Our collaboration is based on standard contractual clauses approved by the European Commission.

8. Contact Options and Your Rights

8.1 Your Rights

As a data subject, you have the following rights:

• Pursuant to Art. 15 GDPR, the right to obtain information about your personal data processed by us to the extent described therein;
• Pursuant to Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
• Pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary for:
• Exercising the right to freedom of expression and information;
• Fulfilling a legal obligation;
• Reasons of public interest; or
• Asserting, exercising, or defending legal claims;
• Pursuant to Art. 18 GDPR, the right to request the restriction of processing of your personal data, as far as:
• You contest the accuracy of the data;
• The processing is unlawful, but you oppose its deletion;
• We no longer need the data, but you need it to assert, exercise, or defend legal claims; or
• You have objected to the processing pursuant to Art. 21 GDPR;
• Pursuant to Art. 20 GDPR, the right to receive your personal data provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller;
• Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.

Right to Object

If we process your personal data to protect our legitimate interests pursuant to a balancing of interests as explained above, you can object to this processing at any time with effect for the future.

If the data processing is for direct marketing purposes, you can exercise this right at any time as described above. Once you exercise your right to object, we will cease processing your personal data for such purposes.

8.2 Contact Options

For questions about the collection, processing, or use of your personal data, or to request information, correction, restriction, or deletion of data, as well as to withdraw any consent or object to specific data usage, please contact us directly via the contact information provided in our legal notice.